Hosting Provider SiteGround

SiteGround.com is a hosting provider that has been operating since 2004 and is focused on the English-speaking market. The company specializes in managed WordPress hosting and cloud VPS, not offering dedicated servers. 

Security  

Basic DDoS protection is active by default and operates at the network level. Specific activation thresholds are not published: during significant traffic spikes, restrictions may be applied automatically. On shared plans, backups are created daily and stored for up to 30 days, whereas for VPS, backup is connected separately as a paid service. Restoration is performed via a support ticket and usually takes up to a day. SSH and SFTP authorization logs are available in the panel's file system, but their retention period is not specified in public sources.

Pricing Policy  

The provider operates in the mid-price segment: entry-level plans look attractive, but the standard price applies upon renewal. Additional discounts are available for annual payments, and a domain is provided free for the first year. The cost of additional websites, databases, and mailboxes is displayed immediately in the cart, without hidden fees. Dedicated servers are not in the lineup — the company focuses on virtual solutions and managed WordPress.

Infrastructure  

For shared plans, a Google Cloud cluster + LiteSpeed is used; on higher-tier plans, Redis and CDN are connected. For VPS, KVM virtualization and SSD storage are stated, without specifying the RAID level.

Data Centers  

The provider's infrastructure is distributed across several regions: there are facilities in the USA, Europe, and Asia. All data centers comply with Tier III standards and are equipped with redundant power supply with diesel generators. Latency to Moscow from European locations is around 35–45 ms, to New York — about 25 ms, to Singapore — around 40 ms. Server migration between regions is not automated: to change the location, you will need to deploy a new instance and transfer data manually. Hot standby is not advertised in the lineup, but when using multiple machines, the provider helps set up a clustered configuration.

Advantages  

• official WordPress.org partnership and one-click automatic CMS installation;  

• free domain and SSL for the first year on all new orders;  

• fixed price for the entire contract term;  

Disadvantages  

• backups for VPS are not included in the base price and are not created automatically;  

• geography is limited to four regions; 

Technologies Used  

Public descriptions mention a proprietary control panel, as well as the possibility of one-click CMS installation (WordPress, Joomla, Drupal). For VPS, KVM virtualization is used; Linux distributions and Windows are supported. 

Customer Support  

SiteGround's technical support is available 24/7 via chat, email, and phone, and the control panel has a knowledge base with instructions and tutorials. The team assists with hosting setup, website management, and troubleshooting technical issues, including help with popular platforms like WordPress.